FAQ
At Mocafino.com, we accept all major credit/debit cards as our sole payment method. At the time of placing your order, you will be prompted to add a credit card to your account.
FEDEX. DHL & UPS Home Delivery: You will receive a tracking number via email when your order is shipped. Once your Mocafino Coffee Order leaves the warehouse, it's in the courier's hands. We always hope for prompt delivery, but it does change based on the weather, holidays, and package volume.
Standard Delivery to USA can take up to 5 working days and we ask that you kindly allow for this timeframe before contacting our Client Relations Team to chase your order.
From time to time, there might be a 1-2 day delay due to FDA customs clearance.
We will always do our very best to get each product out to you as quickly as possible, therefore, if you have an inquiry regarding our delivery services or the delivery of your order, please contact our Client Relations Team: info@mocafino.com or call/text/WhatsApp us at +1 (305) 240-9873.